| Jom Streamyx... |
Talian broadband(Jalur Lebar) bagi pengguna talian tetap TM. Upgrade internet anda dari TMNET dial up(narrowband - 56kbps) kepada TMNET Streamyx(Broadband- 384kbps - 4.0 Mbps |
| Celcom Broadband |
Unlimited surfing. Ada 2 package-Normal(RM68 Monthly-speed 384kbps) and Advanced(RM98 Monthly-speed, max 3.6Mbps) |
| Celcom P38/BEP |
Power 38 untuk package Korporat. Manakala Eksekutif Plan memberikan diskaun yang hebat...10% , 20%, 30%...WOW..!!! |
| IZZI broadband |
Application Service Provider(ASP) yang sedang meningkat naik. Coverage masih di Klang Valley sahaja. Promote 4G broadband. |
| Astro package |
Macam-macam ada, Anda pilih aje yang mane berkenan. Family package, Mini Package, Super package, Other package. |
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| Combo promotion... |
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posted by Asri :: 019-2710085  |
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| Product Summary - Tmnet Streamyx |
Streamyx is a DSL broadband internet service offered by TM Net Sdn. Bhd., a subsidiary of Telekom Malaysia Berhad. TMNet Streamyx is a broadband access service which provides 24 x 7 connections to the Internet with speed bandwidths from 512k up to 4mbps.With the high-speed bandwidth, is ideal to support most broadband applications. The speed is on best effort basis.
Who will benefit most
Basically, the service will benefit mostly the:
a) Residential customers with heavy Internet usage.
b) Small businesses that need higher bandwidth, but not at higher cost.
c) Large businesses that require Internet access with high business grade service to support mission critical applications and access to the company LAN for telecommuting employees, extranet for valued customers and business partners
Different between dialup & TMNet Streamyx
Requirement
Below are the basic requirements to subscribe for the TMNet Streamyx service:
The customer must be within 5km of the supporting TMNet Streamyx TM exchange
The customer must have a direct copper connection through a Telekom Malaysia fixed line.
This must link the premise to the TM exchange where the DSL is available.
TM Home prepaid, Ezeephone, ISDN, hunting lines and the CDMA service do not support tmnet streamyx.
Telephone lines served with fiber connections are supported at limited areas only.
System Requires: 
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| posted by Asri :: 019-2710085 |
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| Streamyx Normal Package |
TMNet Streamyx offers wide range of packages depends on individual needs. TMNet Streamyx is charged on flat subscription fee per month depending on package the subscribed.
Noted:
i. TMNet Streamyx basic package is applicable for personal application only.
ii. Minimum subscription period is 12 months for all packages except with modem rental and other promotion packages.
iii. Service is subject to availability and technical testing.
iv. Speed of service is on best effort basis.
v. Customer is NOT ALLOWED to change the telephone number (connecting t o TMNet Streamyx ) before installation of service.
vi. Customer is responsible for internal wiring, NIC card and networking.
vii. Self-installation customer is required to prepare own modem before the 7-day auto account activation.
viii. For TMNet Streamyx in-a-box & without modem package:
a. Auto account activation is 7-days from the date of registration for self-collection and 10-days for courier.
b. RM88 installation fee is applicable only if installation assistance is required.
c. For account activation, SMS to STXACTV<---space--->Login ID and send to 33535 three (3) days after registration. Each reply message from TM Net will be charged RM0.30 to customer’s mobile phone postpaid account or deducted from their prepaid balance. Telco SMS charges for each message sent are charged separately.
d. The mobile number used must match the mobile number written in the registration form. Customer may use another mobile number if a personal one is not available.
e. Streamyx in-a-box courier service charges are RM14 for Peninsular Malaysia and RM25 for Sabah/Sarawak.
ix. 1st bill received will include the following fees
a. RM75 for activation
b. RM88 for installation (if applicable)
c. First and 2nd month advanced subscription fee.
x. For account activated on every 29th, 30th or 31st, the current charges for the month will be pro-rated.
xi. If customer terminates TMNet Streamyx before the end of the minimum subscription period, the customer must pay subscription fees of the remaining months and return the modem. Pre-mature termination includes relocation of premise.
xii. TMNet Streamyx bill must be paid before the due date to avoid any service suspension. During suspension period, TM Net will continue to charge for the monthly subscription fee. RM10 reconnection fee will be charged upon service reactivation.
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| posted by Asri :: 019-2710085 |
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| Streamyx Combo Package |
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| posted by Asri :: 019-2710085 |
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| F.A.Q. Jom Streamyx... |
1. What are the technologies used?
The technology used for TMNet Streamyx is xDSL. The xDSL types chosen to support TMNet Streamyx network are ADSL and SDSL technologies.
2. How to subscribe to TMNet Streamyx ?
You can come personally to Clickers, selected TMpoint, contact our authorized agent or Customer Interaction Center 24 hours a day at 1-300-88-9515.
3. I am a business applicant. Can I apply to TMNet Streamyx basic package?
No. TMNet Streamyx basic package can be subscribed by personal applicant only. Business applicant can apply to TMNet Streamyx enterprise and corporate package.
4. Can I subscribe to TMNet Streamyx online?
Yes. TM Net had just introduced the Online Registration for TMNet Streamyx . You can now check for service availability and register online. In addition, you can also check for your application status even if you register through the normal procedure.
5. Where do I pay my TMNet Streamyx bill?
You can pay your bill at Clickers, the nearest TMpoint (formerly known as Kedai Telekom) or any TM Net payment outlet. You can also pay online through https://tmbill.tm.net.my/
6. Can I resell the services?
No.
7. What happens if I receive a call while accessing the Internet?
You can answer the call as a normal telephone call. The Internet access service will not be interrupted as your telephone set is connected to a micro filter, which separates voice and data signal. The above condition applicable for ADSL subscriber only. SDSL does not support telephony.
8. What is the TMNet Streamyx minimum subscription period?
You have to subscribe TMNet Streamyx service at a minimum period of 1 (ONE) year. If you terminate your account within the Minimum Subscription Period, you shall be responsible for fees chargeable for the service on the remainder of the Minimum Subscription Period.
9. What are the differences between ADSL and SDSL?
ADSL stands for Asymmetrical Digital Subscriber Line. It allows you to simultaneously access the net and use the phone or fax (at the same time). SDSL stands for Symmetrical Digital Subscriber Line. The difference between ADSL and SDSL is; ADSL has a different upstream and downstream data transfer rate (upstream higher than the downstream) whereas SDSL offers the customer a symmetric upstream and downstream bandwidth to the customer (eg. 1.5Mbps SDSL package offers the customer 1.5Mbps downstream speed as well as 1.5Mbps upstream speed). Technically, SDSL also does not allow voice/fax (PSTN) over the same copper.
10. What are the differences between xDSL connection and Dial-up connection?
xDSL does not dial to public switch telephone exchange, it connects the customer direct to the Internet. It is fixed to the telephone number which you provided when you apply for the service. In contrast, dial-up modem can be used at any premises to log to tmnet.
11. What are the differences between xDSL technology and ISDN?
ISDN allows you to have many different digital features, such as PABX and digital fax. ISDN requires you to have a special telephone line (i.e. you have to do a new wiring) while xDSL does not (it uses the existing copper line at your premise). ISDN is a dial-up service while xDSL is a always-on connection. Also there are wide ranges of bandwidth available for xDSL (ranging from 384kbps to 2Mbps) compared to ISDN which only have limited range of bandwidth.
12. What are the differences between xDSL and Leased Line?
Leased line let users connect from point to point without sharing the channel with other Internet users and also without restrictions to the distance. Thus leased line offers a better security with the service typically ranging from 64kbps to 2Mbps. Leased line is very expensive compared to xDSL. xDSL is however easier to install at the customer premises. xDSL is categorized as best effort service while leased line is premier or guaranteed bandwidth service.
13. Do I need a special modem?
Yes. You need to use certified DSL modem, which is compatible with TMNet Streamyx that can be purchased from your nearby outlet.
14. If I do not have a telephone line, how do I subscribe to TMNet Streamyx ?
You need to apply (visit your nearest TMpoint (formerly known as Kedai Telekom)) and install a phone line before you can enjoy the service. (The above condition applies for TMNet Streamyx ADSL packages only).
15. Do I need to install a network card?
Yes. You need the Network Interface Card (NIC) in order for your PC to communicate with the modem.
16. What is the mailbox space/capacity allocated for TMNet Streamyx user’s e-mail?
TM Net has upgraded TMNet Streamyx user’s mailbox space from 4M to 10M. You can upgrade your mailbox from 4M to 10M for FREE via Selfcare at https://tmbill.tm.net.my
17. What are the additional value added services that I get if I subscribe to TMNet Streamyx ?
If you subscribe to TMNet Streamyx you will enjoy free access to I Choose, our broadband entertainment portal accessible via www.bluehyppo.com. |
| posted by Asri :: 019-2710085 |
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Name: Asri :: 019-2710085
Home: IKSC00550
About Me:
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